bny mellon. >>> who is in charge, madam secretary? >> the person now in charge as an integrator is qssi -- >> who was in charge as it was being -- >> cms was in charge -- >> at that team, who is the individual -- >> michelle snyder -- >> michelle snyder is the one responsible for this debacle? >> well, excuse me, congresswoman, michelle snyder is not responsible for the debacle. hold me accountable for the debacle. i'm responsible. >> okay. >> that is health and human services secretary kathleen sebelius taking the blame on capitol hill, as they pepper her with questions about the word glitch. the webside, of course, healthcare.gov. michelle snyder is the chief operating officer for medicare and medicare services. another player being pulled in. a lot being talked about. the secretary reiterating november 30th as a fix for the website. let's get you back to washington, d.c. >> can an individual apply for a hardship exemption from the individual mandate on healthcare.gov? yes or no? >> i don't know -- >> i do, it's no. on october 15th,